Customer Reviews: Why Central Massachusetts Homeowners Choose Finish First Floors
Real Experiences from Real Customers in Grafton, Shrewsbury, Westborough, Norfolk & Milford
Don't just take our word for it—see what your neighbors in Central Massachusetts are saying about their hardwood flooring projects. With over 75 five-star reviews on Google, our customers consistently praise our quality craftsmanship, professional service, and attention to detail.
From installations to refinishing to repairs, these testimonials reflect our commitment to transforming Worcester County homes with beautiful, lasting hardwood floors. Every review represents a real customer and a real project we're proud of.
Check Out Our Google Reviews
Want to see even more reviews? Visit our Google Business Profile to read all of our verified customer reviews and see photos from real projects throughout Central Massachusetts.
Browse Our Reviews
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“Greg is THE MAN to do your hardwood floors! He is kind, professional, a great communicator and made our old wood floors look like they are brand new. We had 40-yr old red oak floors with an orange hue that came with the house we moved into 2.5 years ago. We wanted something lighter and newer. We called Greg & he recommended stripping the top coat and using a water-based polyeurethane (Bona Classic Seal) and the end result is amazing - they look lighter and brand new. Our house is brighter thanks to Greg's work. We can't recommend Greg enough to anyone needing new wood floors or a new wood floor finish. Any questions you have he'll walk you through and guide you to an amazing result. Go Finish First Hardwood Floors, and Go Greg!”
- Curtis H.
Refinishing • Upton, MA • 2024
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“Greg is the best!!! Truly professional, friendly and very knowledgeable! We closed a house end of Nov and we contacted Greg for installing Hardwood floors in 4 bedrooms and also refinishing the flooring for the rest of the house mid Dec. It was a big project and we had a lot of doubts. Greg helped us through the entire process from picking the right wood to how to think about refinishing. He even worked few weekends to make sure the project was done on time (I was surprised to see him at 8am sharp on the day after Christmas). Highly recommend him!”
- Bishwa S.
Installation • Westborough, MA • 2024
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“Greg Selby, of Finish First Hardwood Floors, is truly a master at his craft. He is professional, honest, and does the utmost quality work! He provides a free estimate and takes the time to explain different options in terms of how the wood may react to certain stains/finishes. While we don’t anticipate needing to move for years and years to come, should we ever need any hardwoods refinished in the future, we wouldn’t hesitate to call Greg again. We can’t thank Greg enough for helping to make our house a home.”
- Rebecca G.
Refinishing • Grafton, MA • 2022
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“We had an excellent experience with Greg Selby at Finish First Floors! Greg and Eric installed our new hardwood floors quickly, efficiently and at a great price. Greg, the owner, was very professional, conscientious and thorough throughout the entire process, making sure every detail was just right. The quality of workmanship exceeded our expectations and the finished result looks fantastic. We're extremely happy with the outcome and will definitely be using Finish First Floors for another upcoming flooring project.”
- Greg L.
Installation • Grafton, MA • 2025
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“Finish First floors is a unique company in now days in terms of quality of work, and professionalism. When any of my rental units have a flooring needs i know who to call. My rental unit needed a hardwood repair, I called and was answered right away, got a competitive quote based on photos as well as a short lead time to start and finish the work. Greg (the owner) let me know when he was on his way and showed up at the scheduled time. The job took two days to complete and was executed to the highest quality standards. I would definitely recommend Finish First Floors and will hire them again when the needs arises.”
- Hanan C.
Repair • Grafton, MA • 2023
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“We had such a great experience with Finish First Hardwood Floors. Greg was incredibly conscientious. Our floors came out amazing and we couldn’t be happier. He was very accommodating and helped us make decisions given his expertise. He provided examples and sent us updates along the way.”
- Ellen S.
Douglas, MA • 2024
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“Greg was an outstanding professional to work with! He was on time and did exactly what he said he was going to do. My finished hardwood floors look fantastic! Thanks Greg! I would highly recommend Finish First Hardwood Floors without any reservation!”
- Jeannine R.
Hopedale, MA • 2022
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“Last week, we had a new oak floor installed in our dining room as well as our kitchen floor and staircase refinished. Greg and Erik did a outstanding job from demo to the final finish coat. Greg also connected us with a great carpenter for a new post and handrails on our staircase which came out just beautiful. We used to have a high gloss finish but chose a semi-gloss this time and like it better. Greg was so easy to work with in regards to all of our options, ideas, timeline, scheduling, etc. and very quick to get the quote to us. You will not be disappointed!”
- Melissa H.
Installation • Norfolk, MA • 2023
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“In a day and age where I think hard work, customer service, and the get up and go get it attitude is dying, enters my man Greg. Most places couldn’t even return my calls; Greg was not only responsive, he fit me in, and did exactly what he said he was going to do, in the timeframe he said he would. Pricing was on point, a true professional who takes pride in his work. I couldn’t be happier, and oh by the way, the floors are expletive mint!”
- Tyler R.
Auburn, MA • 2023
By the Numbers
5.0 Average Rating
15+ Years Experience
100% Customer Satisfaction
75+ Five-star Reviews
What Our Customers Love Most
Across 75+ reviews, certain themes appear again and again. Here's what Central Massachusetts homeowners consistently praise:
Quality Craftsmanship
"Master at his craft" — Rebecca G.
"Does the utmost quality work" — Rebecca G.
"Executed to the highest quality standards" — Hanan C.
Fair & Honest Pricing
"Competitive quote" — Hanan C.
"Pricing was on point" — Tyler R.
"Free estimate" — Rebecca G.
Professional & Communicative
"Great communicator" — Curtis H.
"Very accommodating and helped us make decisions" — Ellen S.
"Outstanding professional to work with" — Jeannie R.
Knowledgeable & Helpful
"Very knowledgeable" — Bishwa S.
"Knows exactly what he's talking about" — Gregory L.
"Takes time to explain different options" — Rebecca G.
On Time & Reliable
"Did exactly what he said in the timeframe he said" — Tyler R.
"Showed up at the scheduled time" — Hanan C.
"8am sharp on the day after Christmas" — Bishwa S.
Outstanding Results
"Floors look like brand new" — Curtis H.
"Couldn't believe they weren't new" — Gregory L.
"Floors came out amazing" — Ellen S.
Love Your New Floors? Share Your Experience!
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Ready to Join 75+ Satisfied Customers?
Experience the quality craftsmanship and professional service that Central Massachusetts homeowners are raving about. Whether you need installation, refinishing, or repair, we'll treat your home with the same care and attention that earned us 75+ five-star reviews. Schedule your free consultation today and discover why we're the trusted choice for hardwood flooring in Grafton, Shrewsbury, Westborough, Norfolk, Milford, and throughout Worcester County.
